Here is the official pdf of a paper I co-authored with Bill Ives as part of the "Transforming Your Intranet" book by Melcrum Publishing.' (You can download it by clicking on this image:)

Transforming Your Intranet Chap.5 Edit (2)

Our chapter is entitled, "Preparing for Intranet 2.0: how to integrate new communication technology into your intranet."

The intranet is changing. New communication technology is making it less a one-way
publishing vehicle and more a platform for two-way communication, collaboration and innovation. In this chapter, we discuss these new technologies – from RSS, to wikis to
blogs – and whether you should integrate them into your intranet.

Please let me know if you have any comments or feedback about the final document.

© The Otter Group