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POST ARCHIVE

Archive for December, 2006

Thoughts about Vox

Thursday, December 28th, 2006

I've been playing around with different blogging tools and think that Vox is a great free blogging tool. If you are thinking of starting a personal blog and don't mind having someone else's ad on your blog, Vox is the blogging platform I recommend. Here's why:

It's all about the user interface and Vox has a beautiful one.

It is extremely easy to upload all kinds of content to Vox

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You can choose photos, audio, videos, books, and collections.

The photo system is completely integrated with Flickr. Videos are integrated with You Tube. Collections are groups of assets that you put together on a particular topic.

It takes two clicks to add and delete the items in the sidebar of your blogs.

This is by far the simplest, most intuitive user interface I've seen for a blogging platform.

Robin Good's Blogbridge Library Tutorials

Thursday, December 28th, 2006

Robin Good has published a very nice set of video tutorials on the Blogbridge Library.



Blog Tag

Wednesday, December 27th, 2006

I've been blog tagged which means I need to tell you five things you may not know about me. They are:

1. I am learning to play the ukulele.

2. I am an avid knitter.

3. I was a girl scout troup leader.

4. I won a prize in the Mademoiselle College Fiction Contest in 1979.

5. I was number five in the state in women's squash (B level) in the early 90s.

Here are my tagged bloggers:

Steve Bayle

Mary Ghikas

Bill Ives

Shwen Gwee

Rod Boothby

Fast Forward Conference

Friday, December 22nd, 2006

I will be a resident podcaster at the Fast Forward Conference on February 7-9 in San Diego. The conference will cover Enterprise 2.0 and has an impressive line up of speakers including Chris Anderson, Tim O'Reilly, and John Batelle. I will be doing a series of podcasts from the conference where I will report what I am learning and interview the speakers. As part of my participation, I have joined a group blog on Enterprise 2.0 where an interesting discussion is underway. Here is my contribution:

One of the problems with the discussion about Enterprise 2.0 is that it remains abstract and conceptual. Until organizations see real improvements in performance that outweigh the risks in implementing web. 2.0 solutions behind the firewall, they will not move forward. So how do you begin? What are the specific steps that you need to take to get an enterprise 2.0 project underway?

I have been involved in implementing several of these projects this year. In my workshops on this topic, I suggest that groups find a deep need that can be addressed by a distributed architecture and start there. These needs are often about improving performance that can be directly tied to improved revenues or profits.

Once this need has been identified I recommend prototyping with consumer web 2.0 tools. Most of the features of the enterprise 2.0 toolkit can be demonstrated on a small scale with readily available tools: blogs, wikis, podcasting, and rss aggregation. It is very simple to build a platform for your prototype out of these tools.

Next step: get going. Give prototypers some basic training in how to use the tools and what is expected from them. Emphasize how using the new tools is going to save them time and expand their access to critical information that will improve performance. Get people solving an important problem using the web 2.0 toolkit.

Bring in experts to provide foundational content for the project and stimulate and guide thinking. Model behavior for how you work in a 2.0 network.

Run your project for a sufficient length of time (120 days) so that the group really gets the experience and benefits of working in this new way.

I have used this “recipe” with quite varied groups of people and found it to work in every case. There is a reason that 60 million people have started blogs and thousands are podcasting. These tools really work. They offer a powerful new channel for creative expression and efficient new means of getting the right information. But they are a new language and like a new language, the best way to learn them is immersion.

And in every case our prototypes have propagated beyond the initial small project. People tell their friends and colleagues about their experiences. They won't abandon their blogs and aggregators once the prototype is over. Innovators in the group start their own prototypes.

Enterprise 2.0 is emergent. So let is begin simply and emerge naturally.

Tip of the Week Podcast Stats

Wednesday, December 13th, 2006

Jaime has updated our the statistics on our very popular Tip of the Week Podcasts on itunes.

Here are the latest stats:

Negotiation Tip of the Week with Josh Weiss: 411,000 (that's 50,000 more than last month).

Innovation Tip of the Week with Eric Mankin: 28,000 (4,000 more than last month)

Learning 2.0 Tip of the Week with Kathleen Gilroy: 14,000 (7,000 more than last month)

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Public Speaking: Internal Blogs: Monday, December 18th at Bentley College

Monday, December 11th, 2006

I will be speaking next Monday at The Boston Knowledge Management Forum's Quarterly Seminar at Bentley College.

“Dark Blogs – Internal Blogs for Leveraging Knowledge.”

We're all aware of the use of blogs to share knowledge across the Internet. Experts use them to broadcast their insights, marketers use them to expound on the merits of their products, and smaller organizations use them as alternatives to traditional Web sites. But blogs are also being used within the firewall.

In this symposium, we'll explore the emerging uses of blogs - and wikis - to leverage an organization's internal knowledge - internally. We'll discuss a broad range of options, including techniques and case examples. And we'll examine some of the major issues critical to the success of Dark Blogs in sharing organizational knowledge.

Among our speakers will be a user-organization representative, a product vendor, a consultant, and an academic. They will share with us their knowledge and experiences in the potential, actual use, and challenges of Dark Blogs. This symposium promises to be a true learning event!

Joining me on the roster of speakers:

Jordan Frank, VP, Marketing & Business Development, Traction Software. Enterprise Blogs & Wikis: The KM 2.0 Path -

Susan Dobscha, Ph.D., Associate Professor of Marketing, Bentley College. The Invisible College: KM Insights from Academic Blogs -

Kelly Drahzal, Software Quality Engineering Manager, IBM. Blogging Internally @ IBM

I will also be moderating a panel discussion between two internal blogging providers: Traction Software and iUpload.

Registration is $40 in advance and $50 for walk-ins. You can register at the site link above. I hope to see you there.

Verizon Broadband

Thursday, December 7th, 2006

I did a Web 2.0 Boot Camp today for a Cambridge client. I was concerned about being able to access the Internet through the firewall at their offices so I got myself a Verizon Wireless Wide Area Network. It was actually quite simple and extremely useful. Here's what I did:

  1. Stopped by the local Verizon Store where I purchased a VWWA Express 34 card for my MacBook Pro (Mac laptop users please note that there is no slot for this card on the MacBook. You must have a MacBook Pro to use this service). I am a Verizon cellular customer so the card was $179.00 with a two-year plan. The plan gives me unlimited access for $59 per month.
  2. Installed the software onto my computer.
  3. Inserted the Verizon WWA card into the slot on my computer.

The card is about 3 inches long by an inch wide:

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When it is time to use the Internet, all I do is open the Verizon Wireless Access Manager. pop the card in the slot, and connect to the network. I was not monitoring my connection speed but it was comparable to the speed I get through my cable modem to airport set up at home. I need a wireless network inside my home office because I have people who come here to work and I share the network with my husband. But I could certainly afford to get rid of the cable modem and use the Verizon broadband network as my only means of connecting to the web. I am doing a lot of presenting where I need Internet access, and if it is slow or unreliable it really diminishes the value of my presentation. So just having this as a backup for speaking is enough to justify the cost. And I can use this on the road. The coverage looks pretty good and if there is not broadband access I can access the web at better than dial up speeds through the cellular network wherever Verizon has service. Nice.

New model for virtual communities

Tuesday, December 5th, 2006

The Atlantic Monthly has a piece by Michael Hirschorn on the future of newspapers that may offer a path to how new kinds of virtual communities are forming.

The article opens with a reference to a film that prophesies the future of newspaper publishing called Epic 2015. Epic 2015 begins with a nice short history of web 2.0. At 2005 the film moves into speculation about how news and information will be managed and read. In 2008 Google and Amazon join forces to form Googlezon linking Google's database with Amazon's recommendation engine. In 2014 Epic is formed:

Six years later, Googlezon has launched the ultimate killer app: EPIC, or “Evolving Personalized Information Construct,” a “system by which our sprawling, chaotic mediascape is filtered, ordered, and delivered.” Under EPIC, anyone can create news, the users subscribe to independent editors based on their interests, and everyone is paid from the billions in advertising Googlezon sells across this vast mediaverse. The film ends with an Orwellian prediction—“EPIC is what we wanted, it is what we chose, and its commercial success preempted any discussions of media and democracy or journalistic ethics”—and a joke: Today in 2014, The New York Times has gone offline, in feeble protest to Googlezon’s hegemony. The Times has become a print-only newsletter for the elite and the elderly.

Hirschorn goes on to speculate how newspapers take advantage of the disruptions that are currently threatening their business models:

And while it’s true that fewer and fewer people are purchasing newspapers, it’s also almost certainly true that more and more people are reading news…. For all the many things blogs do, their most disruptive application has been to provide an alternate portal into news, bypassing, or “disintermediating,” the sorting traditionally done by newspaper editors and TV news producers…..With few exceptions, the media businesses thriving on the Web either are low-cost blog-like efforts or follow a many-to-many model, in which communities create, share, and consume content. Publishing an article on the Web gets you one click; getting your users to write the article for you gets you a thousand clicks, and costs less to boot. In other words, turning your users into contributors increases their engagement with your site—each click is, after all, also an “ad impression”—while simultaneously generating more content that you in turn can sell to advertisers….Not only do you allow your reporters to blog; you make them the hubs of their own social networks, the maestros of their own wikis, the masters of their own many-to-many realms. To take but one example, Kelefa Sanneh is the pop-music critic for TheNew York Times. He is very likely the best music critic in the country, and certainly the best new Times music writer in years. Let’s say that Sanneh creates his own community around the music he likes.

I believe the scenario outlined here is how new communities (or what I like to call learning networks) are forming on the second generation web: People with deep subject matter expertise establish themselves as hubs for communities of interest and practice. Like minded writers publish commentary and original writing inspired by the “professionals.” These writers are in turn read by others. I write about this in Web 2.0 for Business Advantage:

Web 2.0. RSS has become the language of syndication of content between all the systems on the web. I can subscribe to content produced by other publishers. I can combine the subscription services of RSS with search and filtering to make sure I get just the right content from just the right publishers. I then integrate new content into my own understanding and turn around and publish it. My view is then picked up by others. This process of syndication is very much like what happens in communities where people pass ideas on to one another, transform these ideas and then

pass them on again. RSS is the means by which this new kind of “conversation” happens.

And the best example I know of this new kind of community is formed around The Yarn Harlot, Stephanie Pearl-McPhee writes about knitting. She is surrounded by a network of knitters who read her blog and comment on it. Many of these knitters keep their own blogs and reference and cross reference each other. Stephanie is a published author and popular public speaker and often the community of interest that has formed around her has the chance to move into the physical space and meet her and another at yarn shops across the country where she shows up for talks.

This new kind of community formation can be compared to how networks form and grow. Hubs emerge and are reinforced with more and more connections.

Hirschorn concludes with a vision of how the publisher syndicates and re-aggregates all of this new content into a new kind of network:

What if you essentially exploded the central function of the newspaper and “microchunked” (to borrow a current term) the content, syndicating all of it to bloggers or other news sites in return for a share of any advertising revenue each site generates? The Associated Press has made this the centerpiece of its digital-age strategy: it recently signed a potentially breakthrough deal with Google, in which Google will pay the AP for access to its stories; and the AP has launched a broadband player that Web sites can use to access AP video content. Its content goes where the readers are, and the AP gets paid, no matter what. Remarkably, this most old-school of services is a lone bright spot in the MSM landscape. The AP’s revenues have increased from more than $593 million in 2003 to more than $654 million in 2005; its digital revenue grew at a rate of 66 percent from 2004 to 2006. Of course, the AP has always been a syndicator, so no conceptual leap of faith (indeed no leap whatsoever) was required to move the business from analog to digital.

I think there is much to be explored in this new model as a means of activating new communities and creating value for and from them.



More reviews for our newly published guide to Web 2.0

Tuesday, December 5th, 2006

A couple of new reviews have been posted for Web 2.0 for Business Advantage which is available for purchase from our store for $9.95.

Bill Ives, a knowledge management consultant and big blogger, writes:

The book includes three cases where business problems were solved with Web 2.0: podcasting for learning, innovation in financial services;, and learning networks at the American Library Association. Kathleen writes this in the first person and coveys a personal journey as the central case. This makes it much more readable and useful for other small businesses like her, including myself.

In true web 2.0 manner, she has set up del.icio.us tags for further reading, opened a discussion forum, published a set of video podcasts as tutorials. You can find all this in the report and the document is also full of useful links. A good small business blog example is Nitewinds Kennels who stared a blog and has spent $300 on Google Ads directing people to the blog. It has resulted is $10,000 is sales, some new ongoing customers, and daily enquiries about her services, a nice ROI.

I could go on with examples but you should get the report yourself. At $9.95 it is a much less expense way than the O’Reilly report to learn more about the opportunities within the new web. I learned a lot myself. I frequently get asked about the difference between blogs for such tasks as project mamagement and groupware. I have a few ideas on this, primarily the transparency vs. silos issue. Kathleen offers a nice articulation of these differences but then provides the best answer - simply Google the name of a groupware tool and add the word “sucks” to see what the wisdom of crowds is currently saying.

Pito Salas, founder of Blogbridge, writes:

Kathleen Gilroy of the otter group has put out a really good paper that reviews the whole Web 2.0 phenom from a business perspective. Kathleen writes with an approachable and easy to read style, covering topics that many BlogBridge users probably are looking to learn more about: RSS, OPML, Flickr, Office 2.0.

Managing and Sharing RSS

Friday, December 1st, 2006

This video podcast covers specific techniques for building RSS feeds
using persistent search and building and sharing feeds collections.

Note:  To view this video at it's full size, click on the downward
arrow dropdown menu button below, then select Save as Source.  This
will allow you to save the file to the desktop.  From there, you can
open the Quicktime file up & view the file at full screen.

Click here for other Learning 2.0 podcasts.


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