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POST ARCHIVE

Archive for August, 2006

Back to School 2.0

Monday, August 28th, 2006

I have been vacationing/working on Martha's Vineyard with my friend Darcy Hoyt who is a middle school teacher.

Darcyphoto

We have been strategizing about how she can use new web services for her teaching this year. Here's what she has set up so far:

Basecamp

This best-in-class project management software will be her hub for managing homework. She has created a free account and will add all of her students and their families to the list of people who can access the account. All homework and communications will be posted here. Her students can submit homework through basecamp.

Blog

Darcy has set up a blog where she can also post information about what is going on in her classroom. She can enable all of her students as trusted posters so they too can use the blog to document what they are learning. Darcy has already been blogging for the past three years. Early on she set up a blog to document an action learning project where her 8th grade class built 6 West Greenland kayaks.

Google Calendar

Darcy has created a google calendar where she can publish events and activities for her class. The calendar can be embedded into her blog (see our calendar as an example of this).

Delicious

Darcy will create a delicious account where she can bookmark resources by key word for her class. One she establishes the key words, her students can add resources to their own delicious accounts and the class can build a shared set of resources.

Flickr

Darcy can post all class photos to a public Flickr account. This can also be opened up to her students for their photos.

And the school year hasn't even begun. I think that there are many ways in which teachers can benefit from these new web services and we will continue to document what Darcy is using and how it is working

We launched our new blog site yesterday

Friday, August 25th, 2006

I am very proud to announce that we launched our new blog site yesterday.

Ottergroup Web Site

Credit goes to Aixa Almonte, Jaime Chamorro and Pat Dains who worked very diligently with me to write, design and program the new site.

Here are some of the features that may be interesting to bloggers who are also in business:

The home page now has a two column design and static content except for an excerpt from the latest blog post:

Otterblogpost.003

An embedded google calendar that shows all of our upcoming projects, boot camps, and speaking engagements:

Ottercalendar

A separate page for our blog:

Blogwindow

We think this is a very useful structure for any small business or consultant. And once is is set up, it can be updated by someone who has no design or programming background.

Let us know what you think…

Contact Us

Thursday, August 24th, 2006
Contact Us:
The Otter Group

147 Magazine Street
Cambridge, MA 02139

phone: 617.491.4535

Email to: otter@ottergroup.com

Upcoming Events

Wednesday, August 23rd, 2006

Presentations

Wednesday, August 23rd, 2006

Presentations

Intranet 2.0 Presentation
___________________________________________________________________________
Speaker: Kathleen Gilroy                                                                                 
Date: June 9, 2006 

I have attached a slide set for a presentation I made yesterday on Intranet 2.0.

Next Public Talk on March 30
___________________________________________________________________________
Speaker: Kathleen Gilroy     

Venue:  Bentley College   
Date: March 30, 2006  

Collaboration 2.0

I will be giving a public talk on Collaboration 2.0 on March 30th at Bentley College as part of the Boston Knowledge Management Forum. You can read a description of the talk by clicking on the image below. To register, please go here.

I have attached a slide set for a presentation I made yesterday on Intranet 2.0.


Emerson College Talk
___________________________________________________________________________
Speaker: Kathleen Gilroy                  
Venue: 
Emerson College              
Date: February 22, 2006

I am giving a talk at Emerson College this afternoon.  My slides are attached below.
For the references for this talk, please check del.icio.us at this tag:
http://del.icio.us/kgilroy/Emersonotter


Mass High Tech: Learning 2.0 Presentation

___________________________________________________________________________
Speaker: Kathleen Gilroy                  
Venue: 
Silicon Valley Bank          
Date: January 18, 2006

Here are my slides in PDF form for today's presentation:

Tech Trends Forum: Evolving Web Tools and Services

Wednesday, January 18, 2006
8:00-11:00 a.m.
Silicon Valley Bank, 2221 Washington St. One Newton Executive Park, Newton

Have you been hearing a lot about Wikis, RSS, Syndication and Aggregation, Blogs, Podcasts, and other recent web developments? Are you trying to figure out:

- What is the impact for my business?
- What old problems can be addressed with this new technology?
- What new business opportunities are now in reach?

In this Tech Trends Forum, you will hear experts review the web tools and services landscape, and provide real-life examples of how they are enabling new solutions to old problems. We will provide an overview of the new tools and services and focus on how several innovative companies are utilizing these new tools and services to rethink approaches to a variety of problems. Attendees will gain insights into this rapidly evolving set of web extensions. Speakers will include various perspectives from innovators, entrepreneurs, educators, investors and analysts.

Participants:

Dan Bricklin, President, Software Garden Inc and creator of Wikicalc
Kathleen Gilroy, CEO, The Otter Group
Shimon Rura, Software Developer, Renesys and creator of VOO2DO.com
Bill Russell,  Attorney in Technology, Media and Communications Group,  DLA Piper
Pito Salas,  President, Blogbridge


Presentation at Harvard's KSG Today
___________________________________________________________________________
Speaker: Kathleen Gilroy                   
Venue:
Harvard University                  
Date: November 8, 2005

I will be giving at talk to Nolan Bowie's class on Information Society:  Policy and Politics today at 11:40.

The slides for my talk can be found attached below.

The references to the talk can be found on my del.ici.ous account under KSG.  http://del.icio.us/kgilroy/KSG

Slides for BC Presentation
___________________________________________________________________________
Speaker: Kathleen Gilroy                   
Venue: Boston College          
            
Date: November 8, 2005

Here are the slide for my presentation at Mary Cronin's E-Commerce class at Boston College.


B2B 2.0
___________________________________________________________________________
Speaker: Kathleen Gilroy                   
Venue: Advertising Agency          
            
Date: October 27, 2005

Attached below are slides for a presentation I gave to a B2B advertising agency.


Talk about RSS Learning Networks
___________________________________________________________________________
Speaker:  Kathleen Gilroy            
Venue: Mass-ISPI Meeting   
            
Date: September 16, 2005

Titlersslearning.001On Tuesday, October 11th, Kathleen will be giving a talk on RSS Learning Networks at the Mass-ISPI Meeting.

To register, please go to: http://www.mass-ispi.org/

Presentation Description:

Technology was supposed to make learning better, faster, and easier. But technology-enabled learning has not fulfilled its promise. People are spending as much as five hours per week looking for information. While they learn best from one another, the learning management systems organizations are using do not enable that. Companies want each person to contribute their expertise to the maximum benefit of the whole enterprise but until now there have not been systems that make that possible. What we need is a solution that will increase transparency, improve knowledge sharing, allow end users to determine what is of greatest value to them and harness the collective intelligence of an organization.

This presentation will: 1) Explore a new system for learning and information management that solves the problems that users experience with current technologies and methods. 2) See how RSS can be used to create learning networks and enable powerful personalization and customization, complex filtering and analysis of all kinds of content flowing through an organization. and 3) Look at a prototype of an RSS learning network and two use case scenarios where RSS networks are used for innovation in a large financial services company and for resource and project management at a global engineering firm.

The presentation will look at some specific examples of RSS Learning Networks at Merrill Lynch and some use cases of learning networks for project and resource management.


Presentation to Conference Board's Innovation Conference
___________________________________________________________________________
Speaker:  Glen Mohr            
Venue: The Conference Board, New York   
            
Date: May 25, 2005

MIS_title_slide.jpg

I was asked by Art Hutchinson, to be part of a panel at The Conference Board “2005 Growth and Innovation Conference,” May 25 in New York. Our panel was supposed to address how it might be possible to use prediction markets to “measure innovation success,” that is, to justify future investment, create new opportunities, reward star performers and to determine when an idea should be abandoned.

Here are the slides from my presentation in which I gave an overview of why the Merrill program is successful and then focused on how programs like it can be expanded, improved, and accelerated by using such new technologies and tools as enterprise RSS and prediction markets to benefit from the collective intelligence of the group.


Madrid Presentation 040905 for .LRN Conference
___________________________________________________________________________
Speaker:  Kathleen Gilroy         
Venue: .LRN Conference, Madrid, Spain
           
Date: May 9, 2005


Here are the slides for my presentation to the .LRN conference in Madrid on May 9th, 2005.

Winning the Race for Knowledge Worker Productivity
___________________________________________________________________________
Speaker:  Kathleen Gilroy         
Venue: International Conference on National Communications Commission, Kaina University, Taiwan
       
Date: March 21, 2005

Presented to the International Conference on the National Communications Commission sponsored by Kainan University in Taiwan, March 2005 (submitted by Kathleen Gilroy)

Fidelity Presentation
___________________________________________________________________________
Speaker:  Kathleen Gilroy         
Venue: Fidelity,  Boston, MA

Date: January 20, 2005

Presentation Slides (Powerpoint)

Winning the Race for Knowledge Worker Productivity
___________________________________________________________________________
Speaker:  Glen Mohr        
Venue: Merrill Lynch, Instructional Design and Curriculum Development Summit, New Orleans
    
Date: March 31, 2004

IDCD_March_2004Here is the presentation I gave with Kathy Goldreich, Director, Merrill Lynch GMI Learning and Development, at the Instructional Design and Curriculum Development Summit, March 2004, in New Orleans.

Presentation Description:

Using peer-to-peer learning to unlock talent and impact the bottom line

Merrill Lynch and The Otter Group transformed a second-year MBA course on Investments at MIT’s Sloan School of Management into a learning network of high potential Merrill Lynch employees who develop new products and services for the firm. Now in its fourth year, the MIT/Merrill Lynch Investments program takes 50 high potential employees each year and runs them through a four-month Investments curriculum and a new product development process. Learning Directors from the Otter Group, working with internal Learning Director Kathy Goldreich at Merrill Lynch, design and manage the adaptation of Professor Andrew Lo’s ideas to real-world business problems. Learning is shared across teams and peer-to-peer. The results: new products and services designed by project teams that have now generated millions in return for Merrill Lynch.

Papers

Wednesday, August 23rd, 2006

Papers

Preparing for Intranet 2.0
________
___________________________________________________________________
Title: Preparing for “Intranet 2.0″                
Author(s): 
Kathleen Gilroy and Bill Ives    
Publication Date: Melcrum Publishing.  April 2006

Here is a pre-print version of a paper on preparing for Internet 2.0.


2006: The Year of the Aggregator
___________________________________________________________________________
Title: RSS Aggregators: What are they? Where have they come from? Where are they going?       
Author(s): 
Kathleen Gilroy    
Publication Date: January 2006

Aggregators

I believe 2006 is going to be the “year of the aggregator.” As more and more documents, news, and services become RSS-enabled, I expect to see very wide-spread adoption of desktop aggregators. To start off a new year of blogging, I am publishing the attached white paper, Aggegators: what are they, where have they come from, where are they going?

For additional information about aggegrators, please see our Learning 2.0 podcast series.

The Path to Learning 2.0
___________________________________________________________________________
Title: The Path to Learning 2.0      
Author(s): 
Kathleen Gilroy    
Publication Date: January 2006

After 10 years of building technology-based learning programs for professionals, the Otter Group has developed a new model for learning and information management taht takes advantage of the evolution of the world wide web from a collection of static web sites to a computing platform serving web applications. This new web is becoming known as Web 2.0.



Podcasting for Learning
___________________________________________________________________________
Title: Podcasting for Learning
Author(s): 
Aixa Almonte and Kathleen Gilroy    
Publication Date: September 2006

PodcastingforLearningAt the Otter Group we feel we have just dipped our toes into the pool of possibilities in podcasting for learning. Since March, we've been producing the Negotiating Tip of the Week Podcast with Dr. Josh Weiss, Associate Director of the Global Negotiation Project at Harvard's Program on Negotiation, as a way to reach both a general audience and to help extend learning for participants in an elearning course we offer for a local client. 

“Podcasting for Learning” captures the beginning of our journey using podcasts as a new medium for learning.


Winning the Race for Knowledge Worker Productivity
___________________________________________________________________________
Title: Winning the Race for Knowledge Worker Productivity
Author(s):  Kathleen Gilroy
   
Publication Date: March 5, 2005

At the Otter Group we feel we have just dipped our toes into the pool of possibilities in podcasting for learning. Since March, we've been producing the Negotiating Tip of the Week Podcast with Dr. Josh Weiss, Associate Director of the Global Negotiation Project at Harvard's Program on Negotiation, as a way to reach both a general audience and to help extend learning for participants in an elearning course we offer for a local client. 

“Podcasting for Learning” captures the beginning of our journey using podcasts as a new medium for learning.


Emergent Learning: What the Dean Campaign can Teach us about Online Learning
___________________________________________________________________________

Title: Emergent Learning: What the Dean Campaign Can Teach US about Online Learning
Author(s):  Kathleen Gilroy
   
Publication Date: December 8 , 2004

Howard Dean's use of the Internet has catapulted him into the top ranks of the Democratic candidates for President. While it is not clear that the governor of Vermont will ultimately prevail in the 2004 Democratic presidential primary and caucuses and become the party nominee, the Dean campaign's use of the Internet has been extraordinarily successful at creating a high performance learning community. And there are enormous lessons to be learned here for designers of e-learning programs for corporations and universities.

Letter to The Chronicle Review, Chronicle of Higher Education
___________________________________________________________________________
Title: Letter to The Chronicle Review, Chronicle of Higher Education
Author(s):  Kathleen Gilroy
   
Publication Date: December 7, 2004

To THE EDITOR:

After working in the field of distance education for almost 20 years, I am not surprised to read that very few programs are currently making money. Almost no programs including the large and well-funded, as well as the small and experimental have any of the right ingredients for successful outcomes in terms of the educational experience or reasonable financial returns….

Collaborative E-Learning: The Right Approach
___________________________________________________________________________
Title: Collaborative E-Learning: The Right Approach
Author(s):  Kathleen Gilroy
   
Publication Date: December 5, 2004


INTRODUCTION

We are at a critical moment in the evolution of e-learning. After many years of development, e-learning has become an important business process for corporations, which are now exploring how to better educate and manage their employees who rely on fresh knowledge to perform. E-learning is also at the top of the agenda of public and private universities, which are looking for ways to extend their influence and reach new types of customers. And e-learning has attracted the attention of the investment community as companies have emerged to capture market opportunities in technology, content, and services.

Designing Collaborative E-Learning for Results
___________________________________________________________________________
Title: Designing Collaborative E-Learning for Results
Author(s):  Glen Mohr
  & Julia M. Nalt
Publication Date: November 6, 2003

Designing Collaborative E-learning For Results

The technologies that enable us to teach and learn online paradoxically increase our isolation.

Because we can communicate by email and over the web, we no longer need to meet face to face. The more connected we are, the more isolated we are. The connectivity/isolation paradox is manifesting itself in many aspects of our professional and personal lives and is a fundamental reason why e-learning programs can be unsatisfying to teachers and learners.


Negotiation Tip Testimonials

Wednesday, August 23rd, 2006

Negotiation Tip Testimonials

Mladen Kuzminski, Croatia, Europe
“Hi. My name is Mladen and I'm manager in a small European IT company. I found Dr. Weiss' podcasts while browsing business podcasts on iTunes. Since my work requires lot of talking and negotiating with customers and suppliers and my education is primary technical one in nature, I subscribed to Negotiating Tip of the Week and I like it very much.
What I like most are real life examples that Dr Weiss is using to explain some negotiating principles. He is not using just academic talk but real life situations and that makes those tips much easier to apply and give them special value for me.
Beside Negotiating tips I found lot of other interesting and very useful info on Otter Group site that helps me in my professional life, as well as in my work in local community.
I would recommend Negotiating tip and resources at Dr Weiss' webpage to anybody who is looking for more wisdom in dealing with everyday situations of life and business.”



Brian Hendricks, Phoenix, AZ
“Being new to the world of business, I’ve learned primarily from reading books. Then along came podcasts. Of all the books I’ve read most were about making decisions and where to go to get answers in business, very little was on dealing with people and negotiation so finding your podcast was a piece to the puzzle I was in dire need of finding.”


Clif Krause
“I am very fond of your podcasts and thank you for releasing them to the masses. I get them from iTunes and use them on my daily jogging regime. I find your topics very helpful and they help increase my comfort level when I prepare for some sort of negotiation. Power is knowledge so thanks for the power to navigate through the dynamics of negotiations more comfortably.    Keep up the good work !”


Clif Krause
http://mediationblog.blogspot.com/
“I try to tune in each week to catch your podcasts. They are a triumph of brevity and wit, remarkable for how much invaluable information and stimulating ideas they contain in a tiny, 3-minute-long package. It’s always a pleasure to listen in.”




Anke & Matthias Maslaton
“Especially if you learn best by listening, the Negotiation tip of the week podcasts are a wonderful gem…you should subscribe today! From someone at the world famous Harvard Program on Negotiation you learn step by step through information, stories, and puzzles that negotiation is neither confrontation nor war, but a collaborative effort to find a sustainable solution for all parties involved. This is the best managerial podcast on the market!”



Geoff Sharp

http://mediatorblahblah.blogspot.com/2006/05/real-smart-podcasting.html

The Otter Group has been podcasting it’s Negotiating Tip of the Week with Josh Weiss, Associate Director of Harvard’s Global Negotiation Project since this time last year…check it out, if you haven’t already.  40 podcasts and over 100,000 downloads later, these guys are taking the next step.

Recent podcasts include:
Negotiating as the Weaker Party
The Listening Negotiator
Interview with NYPD Negotiator
Problem Solving Answer
First Offer
Fear

If requested Otter will develop customized learning for a specific organization around the podcasts – like a Q&A with Josh Weiss on the issues he is talking about…how neat is that!
There’s also an email facility on the page that I use to send the podcast link to a couple of law firms that use me a bit. I’m talking to them about including it at as part of their lunchtime Dispute Resolution/Litigation CLE program in a ‘let’s go to Harvard for lunch’ slot.  Right now it seems like an ADR ‘watch this space’ moment as far as podcasts are concerned- there’s plenty more to come in the fledgling ADR podcast scene, and it will pay to be an early adopter of all that is on offer.  Want to skip the whole blogging thing because it’s so last year and move straight to podcasting?…the folk at Otter have some tips on best podcasting practice for you.

  Back to Top  

My email

Tuesday, August 22nd, 2006

I am about to change my email systems. I have been using Mac Mail and a .Mac account for web mail. But I have decided that .Mac has no added value over Google's gmail. I have been paying $90 per year for my .Mac account. I am working remotely for much of August and have found that the .Mac mail interface really doesn't work very well with a dial-up modem.

So now I'm giving up my .Mac account and using Gmail as my webmail. I have discovered that you can access a simplified gmail html interface which is quite fast on my earthlink dial up account:

http://www.mail.google.com/?ui=html

You can substitute your iDisk (which I have always found to be confusing and slow) with gdisk, a desktop application that allows you to upload files from your desktop to your google mail account: http://gdisk.sourceforge.net.

Google offers you 2 GB of free storage. At this point I don't see any reason to pay for .mac. I still like Mac Mail for the desktop because of how it integrates with Spotlight–Apple's desktop search function.

Web 2.0 Boot Camp

Tuesday, August 22nd, 2006
About Otter Services : Web 2.0 Boot Camps


Overview Program Description Key Benefits Agenda



The Web 2.0 Boot Camp is for you if:

You are still mystified by the wildly popular new world of blogs, podcasting, and RSS and wondering how you can use these technologies to reach more people and improve your marketing and sales.
You need to understand just where you can make the greatest contribution and want to tap into a network of like-minded people to help you figure it out and then make it happen.

Presented by:


Kathleen Gilroy, CEO, The Otter Group
Steve Bayle, Director, Expert Learning Network, The Otter Group
Aixa Almonte, Podcasting Manager, The Otter Group
Jaime Chamorro, Blogging and RSS Manager, The Otter Group


Web 2.0 Boot Camp will be your initiation into the new model for success in today’s networked information economy.  This day-long, interactive program will give you the means to reach and influence many more people, as well as a new, more competitive, more satisfying way of working.

Our program is based on the premise that, no matter what your job title or description, you need to think and act like a CEO to be successful in today’s economy.  Given your talents and passions, where can you make the greatest contribution?  Our program will help you discover your focus and then will show you how to showcase your talents and passions to new customers and colleagues.  With our Web 2.0 Boot Camp, you will get a quick immersion in a new set of technologies that will enable you to create network effects and tap into new networks and exploit them. 


The Otter Group Web 2.0 Boot Camp

The Otter Group Web 2.0 Boot Camp is designed to get you started. 

Here's what you'll learn:

 Step 1:
Creating your online presence.
Everybody needs a blog.

During the boot camp, you will learn how to use a blog to communicate and collaborate.  We will teach you how to build an online profile and learn how to publish articles, photos, and podcasts to your blog site. You will learn some good strategies for building and maintaining interest in your new blog. You will learn how to create your own Google Ad Sense campaign to drive traffic to your blog using keywords and tagging.

Step 1: Proof of Concept: Small business owner Donna Jasper was winning championships with her wonderful English Cocker Spaniels. But she was not selling any puppies, and her boarding and grooming business at her kennel in Lake Geneva, Wisconsin had fallen off. In February 2006, Donna set up a weblog to present her dogs and services. She put together a simple Google Ad Sense Campaign with a dollar a day advertising limit. In six months, Donna has spent $180 on Google Ads that link to her blog site. She has sold $7,000 worth of dogs to owners who found her blog through search. She has also gained two new regular boarding and grooming customers.  And she gets inquiries about dogs from prospective buyers almost daily. 

”By setting up my blog site and making a small investment in a Google Ad campaign, my business has been transformed. I am now reaching a national audience of dog lovers who refer their friends to us. My computer skills are very basic but I can post new entries and photos to my blog so I can keep people up to date on shows, litters, and our services.”
                                      — Donna Jasper, Owner, Nitewinds Kennels
 

 Step 2:
The feed you need. Everybody needs RSS.

The networked information economy has a new language. It is called RSS, short for Really Simple Syndication, and it is how you share information with your network. To read RSS you use an RSS aggregator, which provides a consolidated view of content in a single browser display or desktop application. Think of it as “Tivo” for your desktop. You subscribe to a set of channels (known as feeds) through which information flows. RSS provides an essential framework that organizes web content into clean, crisp chunks (known as items) that have vital metadata associated with them, like the date of publication, authorship, categories and tags. When something new – an article, a photo or a podcast – is published, it automatically goes out in the RSS feed. If the aggregator is tuned – or to use RSS language, subscribed – to that feed, it collects whatever is in the feed. Understanding and working with RSS is a critical new skill for success in the networked information economy.

Step 2: Proof of Concept: Robin Good is a power user of RSS.  Each day he scans about 250 feeds – both original authors as well as persistent searches on specific RSS-friendly search engines. Robin Good believes, “persistent searches are the bread and butter of talented newsmasters (those who select, aggregate, filter and edit RSS-based aggregated news-streams) and using them effectively makes for a major difference in the quality of the results you can get. The basic secret I have discovered is NOT to use broad queries, but multiple, very specific ones, as to limit as much as possible non-relevant stuff.”  To save his links Robin Good uses del.icio.us, and finds it “a truly valuable tool for archiving, referencing, resource discovery and even for syndicating and republishing stuff that is of interest.”

”RSS has positively saved me thousands of hours of manual work, and it has given me opportunities that I had not even imagined possible a few years ago. RSS has extended my reach, visibility and exposure.  Loyal readers can get all my breaking news without needing to come to my site each time.  Finding highly relevant breaking news on the topics I research and work on, it is now more manageable and less time consuming thanks to RSS and the new technologies that allow me to aggregate and filter only what I am interested in.”
Robin Good, (independent new media researcher, publisher)

 Step 3: Podcasting. Everybody needs a podcast.

Podcasting has emerged as a powerful new medium for entertainment and learning. Its power lies in how easy and inexpensive it is to make podcasts, and in the free global distribution system Apple has built through the iTunes podcast store.  Podcasting is an example of the long tail effect: expert content can find niche audiences and efficiently deliver valuable information to them.  It is the antithesis of the “best seller” mentality.  For training and learning, podcasting offers many significant advantages over web, video and print materials.  Experts can now make their own podcasts on the desktop and cut out the costs of expensive producers, writers, and designers.  Podcasting enables you to teach what you know and create channels for disseminating your knowledge to a global audience. In this segment you will learn the basics of podcasting, and have a chance to make and publish your own short podcast. Move over Walter Cronkite…make room for you.

Step 3: Proof of Concept: Negotiating Tip of the Week
In April of 2005,  Apple opened the podcast store on its iTunes music service. This allowed anyone to submit and publish a podcast feed that Apple features by category and key word in its store.   Josh Weiss at the Harvard Program on Negotiation created a series of podcasts on negotiation tips. Each podcast runs no more than 8 minutes and offers simple, tactical advice on how to be a better negotiator. In little more than a year, the Negotiating Tip of the Week series has 55 podcasts and has been downloaded over 220,000 times. Each month 20,000 new downloads are added to the total, and this number is growing exponentially as people refer the series to their friends and colleagues.

“Podcasting has enabled me to reach a much more vast and broad audience than the people who take my courses or trainings. I feel like I am getting to people who don’t see themselves as negotiators but who negotiate all the time.”

– Josh Weiss, Associate Director, Program on Negotiation at Harvard

 Step 4: Your peeps and your posse.  Everybody needs a personal learning network.

The Pew Charitable Trust study of Internet Ties reports that the average American now maintains a personal digital network of about 35 people.   These are people with whom you have loose ties, share information and advice, and possibly, do business. More and more, your success will be contingent upon the quality of the 35 people in your network and how well you manage them and your relationship to them. This is very different from managing relationships inside a more traditional organization.   Most of these relationships are managed through digital connections.  In this new world, it is not what you know or whom you know, but who knows you.

In this segment you will learn how to build and manage a personal learning network.  You will learn how to use RSS, blogging, podcasting, and other web 2.0 tools to make the right connections.  And you will learn how to take advantage of the offerings in the Everybody’s a CEO Learning Network.

Step 4: Proof of Concept:   Kathleen Gilroy uses a variety of web 2.0 services to manage a network of employees, customers, prospects, advisors, and colleagues.  She writes a corporate blog on strategies for success in the networked information economy (recently ranked one of the top ten corporate blogs by Technorati). Kathleen uses blogs and podcasting in her business development and customer relationship management.  For each talk that she gives, she creates a podcast preview and posts it to a new client blog. When a contact becomes a good prospect, Kathleen sets up a project on Basecamp to manage communications and share documents prior to signing project agreements.  Once a project is active, the client contacts are already comfortable with working in the new tools and need less training to get up to speed.

Kathleen also keeps in touch with her network of over one hundred  friends and colleagues using blogging, email, and instant messaging.  She maintains reading lists of feeds published by her contacts in her aggregator and re-publishes things she thinks will be useful in her blog.  She keeps her network informed of new developments by publishing them to a public Google Calendar.  Kathleen also publishes her presentation slides to a public Flickr account.  And for each project she creates a unique tag on del.icio.us so that she can share her research. 

“My personal learning network is at the heart of my business strategy for growth.  I find that by combining web services I can reach and manage large numbers of people very efficiently.  I am only as good as my very good network of teachers who write about things that really help me with my work. I am able to publish information to blogs, calendars, flickr, and delicious and quickly share what I am learning with others.  The networked information economy is built on reciprocity, and my mantra is a line from Abbey Road, “And in the end…the love you take is equal to the love you make…”

– Kathleen Gilroy, CEO, The Otter Group


The Otter Group Web 2.0 Boot Camp: Key Benefits

No matter what your job title or description, learn to think and act like a CEO to be successful in today’s economy.

Learn new model for success in today's networked information economy.

Acquire the means to reach and influence many more people.

Learn how to create a blog site that will enable you to build a set of outgoing links and to classify your own content with easy-to-use tags that will improve your visibility and exposure through major search engines.

Learn how to use podcasting to increase your reach and provide scalable new services to customers.

Learn how to use Google Ad Words and Google Analytics in combination with Blogs and Podcasting to drive traffic to yoru site and increase your business.

Get quick immersion in a new set of technologies that will enable you to create network effects and tap into new networks.


The Otter Group Web 2.0 Boot Camp: Agenda



8:00 to 8:30 Registration and continental breakfast
   
8:30 to 8:45 Welcome and introductions
   
8:45 to 10:15 Step 1:  Everybody Needs a Blog.
Set up your profile and publish a post to your  blog.
   
10:15 to 10:30 Break
   
10:30 to 12noon Step 2: Everybody Needs RSS.
Develop a list of feeds and publish them to our library.
   
12noon to 1:00 Break - Buffet Lunch
   
1:00 to 2:30 Step 3:  Everybody Needs a Podcast.
Record and publish your first podcast.
   
2:30 to 2:45 Break
   
2:45 to 3:45 Step 4:  Everybody Needs a Posse.
Put together your network feeds.
   
3:45 to 4:00 Aloha



California Otters

Sunday, August 20th, 2006

A couple of great photos taken by Otter Advisory Board member Kim Wilson

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