About Otter Services : Web 2.0 Boot Camps

The Web 2.0 Boot Camp is for you if:

You are still mystified by the wildly popular new world of blogs, podcasting, and RSS and wondering how you can use these technologies to reach more people and improve your marketing and sales.

You need to understand just where you can make the greatest contribution and want to tap into a network of like-minded people to help you figure it out and then make it happen.

Kathleen Gilroy, CEO, The Otter Group
Steve Bayle, Director, Expert Learning Network, The Otter Group
Aixa Almonte, Podcasting Manager, The Otter Group
Jaime Chamorro, Blogging and RSS Manager, The Otter Group
Web 2.0 Boot Camp will be your initiation into the new model for success in today’s networked information economy. This day-long, interactive program will give you the means to reach and influence many more people, as well as a new, more competitive, more satisfying way of working.
Our program is based on the premise that, no matter what your job title or description, you need to think and act like a CEO to be successful in today’s economy. Given your talents and passions, where can you make the greatest contribution? Our program will help you discover your focus and then will show you how to showcase your talents and passions to new customers and colleagues. With our Web 2.0 Boot Camp, you will get a quick immersion in a new set of technologies that will enable you to create network effects and tap into new networks and exploit them.
The Otter Group Web 2.0 Boot Camp
The Otter Group Web 2.0 Boot Camp is designed to get you started.
Here's what you'll learn:
Step 1:
Creating your online presence.
Everybody needs a blog.
During the boot camp, you will learn how to use a blog to communicate and collaborate. We will teach you how to build an online profile and learn how to publish articles, photos, and podcasts to your blog site. You will learn some good strategies for building and maintaining interest in your new blog. You will learn how to create your own Google Ad Sense campaign to drive traffic to your blog using keywords and tagging.
Step 1: Proof of Concept: Small business owner Donna Jasper was winning championships with her wonderful English Cocker Spaniels. But she was not selling any puppies, and her boarding and grooming business at her kennel in Lake Geneva, Wisconsin had fallen off. In February 2006, Donna set up a weblog to present her dogs and services. She put together a simple Google Ad Sense Campaign with a dollar a day advertising limit. In six months, Donna has spent $180 on Google Ads that link to her blog site. She has sold $7,000 worth of dogs to owners who found her blog through search. She has also gained two new regular boarding and grooming customers. And she gets inquiries about dogs from prospective buyers almost daily.
”By setting up my blog site and making a small investment in a Google Ad campaign, my business has been transformed. I am now reaching a national audience of dog lovers who refer their friends to us. My computer skills are very basic but I can post new entries and photos to my blog so I can keep people up to date on shows, litters, and our services.”
— Donna Jasper, Owner, Nitewinds Kennels
Step 2:
The feed you need. Everybody needs RSS.
The networked information economy has a new language. It is called RSS, short for Really Simple Syndication, and it is how you share information with your network. To read RSS you use an RSS aggregator, which provides a consolidated view of content in a single browser display or desktop application. Think of it as “Tivo” for your desktop. You subscribe to a set of channels (known as feeds) through which information flows. RSS provides an essential framework that organizes web content into clean, crisp chunks (known as items) that have vital metadata associated with them, like the date of publication, authorship, categories and tags. When something new – an article, a photo or a podcast – is published, it automatically goes out in the RSS feed. If the aggregator is tuned – or to use RSS language, subscribed – to that feed, it collects whatever is in the feed. Understanding and working with RSS is a critical new skill for success in the networked information economy.
Step 2: Proof of Concept: Robin Good is a power user of RSS. Each day he scans about 250 feeds – both original authors as well as persistent searches on specific RSS-friendly search engines. Robin Good believes, “persistent searches are the bread and butter of talented newsmasters (those who select, aggregate, filter and edit RSS-based aggregated news-streams) and using them effectively makes for a major difference in the quality of the results you can get. The basic secret I have discovered is NOT to use broad queries, but multiple, very specific ones, as to limit as much as possible non-relevant stuff.” To save his links Robin Good uses del.icio.us, and finds it “a truly valuable tool for archiving, referencing, resource discovery and even for syndicating and republishing stuff that is of interest.”
”RSS has positively saved me thousands of hours of manual work, and it has given me opportunities that I had not even imagined possible a few years ago. RSS has extended my reach, visibility and exposure. Loyal readers can get all my breaking news without needing to come to my site each time. Finding highly relevant breaking news on the topics I research and work on, it is now more manageable and less time consuming thanks to RSS and the new technologies that allow me to aggregate and filter only what I am interested in.”
– Robin Good, (independent new media researcher, publisher)

Step 3: Podcasting. Everybody needs a podcast.
Podcasting has emerged as a powerful new medium for entertainment and learning. Its power lies in how easy and inexpensive it is to make podcasts, and in the free global distribution system Apple has built through the iTunes podcast store. Podcasting is an example of the long tail effect: expert content can find niche audiences and efficiently deliver valuable information to them. It is the antithesis of the “best seller” mentality. For training and learning, podcasting offers many significant advantages over web, video and print materials. Experts can now make their own podcasts on the desktop and cut out the costs of expensive producers, writers, and designers. Podcasting enables you to teach what you know and create channels for disseminating your knowledge to a global audience. In this segment you will learn the basics of podcasting, and have a chance to make and publish your own short podcast. Move over Walter Cronkite…make room for you.
Step 3: Proof of Concept: Negotiating Tip of the Week
In April of 2005, Apple opened the podcast store on its iTunes music service. This allowed anyone to submit and publish a podcast feed that Apple features by category and key word in its store. Josh Weiss at the Harvard Program on Negotiation created a series of podcasts on negotiation tips. Each podcast runs no more than 8 minutes and offers simple, tactical advice on how to be a better negotiator. In little more than a year, the Negotiating Tip of the Week series has 55 podcasts and has been downloaded over 220,000 times. Each month 20,000 new downloads are added to the total, and this number is growing exponentially as people refer the series to their friends and colleagues.
“Podcasting has enabled me to reach a much more vast and broad audience than the people who take my courses or trainings. I feel like I am getting to people who don’t see themselves as negotiators but who negotiate all the time.”
– Josh Weiss, Associate Director, Program on Negotiation at Harvard
Step 4: Your peeps and your posse. Everybody needs a personal learning network.
The Pew Charitable Trust study of Internet Ties reports that the average American now maintains a personal digital network of about 35 people. These are people with whom you have loose ties, share information and advice, and possibly, do business. More and more, your success will be contingent upon the quality of the 35 people in your network and how well you manage them and your relationship to them. This is very different from managing relationships inside a more traditional organization. Most of these relationships are managed through digital connections. In this new world, it is not what you know or whom you know, but who knows you.
In this segment you will learn how to build and manage a personal learning network. You will learn how to use RSS, blogging, podcasting, and other web 2.0 tools to make the right connections. And you will learn how to take advantage of the offerings in the Everybody’s a CEO Learning Network.
Step 4: Proof of Concept: Kathleen Gilroy uses a variety of web 2.0 services to manage a network of employees, customers, prospects, advisors, and colleagues. She writes a corporate blog on strategies for success in the networked information economy (recently ranked one of the top ten corporate blogs by Technorati). Kathleen uses blogs and podcasting in her business development and customer relationship management. For each talk that she gives, she creates a podcast preview and posts it to a new client blog. When a contact becomes a good prospect, Kathleen sets up a project on Basecamp to manage communications and share documents prior to signing project agreements. Once a project is active, the client contacts are already comfortable with working in the new tools and need less training to get up to speed.
Kathleen also keeps in touch with her network of over one hundred friends and colleagues using blogging, email, and instant messaging. She maintains reading lists of feeds published by her contacts in her aggregator and re-publishes things she thinks will be useful in her blog. She keeps her network informed of new developments by publishing them to a public Google Calendar. Kathleen also publishes her presentation slides to a public Flickr account. And for each project she creates a unique tag on del.icio.us so that she can share her research.

“My personal learning network is at the heart of my business strategy for growth. I find that by combining web services I can reach and manage large numbers of people very efficiently. I am only as good as my very good network of teachers who write about things that really help me with my work. I am able to publish information to blogs, calendars, flickr, and delicious and quickly share what I am learning with others. The networked information economy is built on reciprocity, and my mantra is a line from Abbey Road, “And in the end…the love you take is equal to the love you make…”
– Kathleen Gilroy, CEO, The Otter Group

The Otter Group Web 2.0 Boot Camp: Key Benefits
No matter what your job title or description, learn to think and act like a CEO to be successful in today’s economy.
Learn new model for success in today's networked information economy.
Acquire the means to reach and influence many more people.
Learn how to create a blog site that will enable you to build a set of outgoing links and to classify your own content with easy-to-use tags that will improve your visibility and exposure through major search engines.
Learn how to use podcasting to increase your reach and provide scalable new services to customers.
Learn how to use Google Ad Words and Google Analytics in combination with Blogs and Podcasting to drive traffic to yoru site and increase your business.
Get quick immersion in a new set of technologies that will enable you to create network effects and tap into new networks.
The Otter Group Web 2.0 Boot Camp: Agenda
| 8:00 to 8:30 |
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Registration and continental breakfast |
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| 8:30 to 8:45 |
Welcome and introductions |
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| 8:45 to 10:15 |
Step 1: Everybody Needs a Blog. Set up your profile and publish a post to your blog. |
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| 10:15 to 10:30 |
Break |
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| 10:30 to 12noon |
Step 2: Everybody Needs RSS. Develop a list of feeds and publish them to our library. |
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| 12noon to 1:00 |
Break - Buffet Lunch |
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| 1:00 to 2:30 |
Step 3: Everybody Needs a Podcast. Record and publish your first podcast. |
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| 2:30 to 2:45 |
Break |
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| 2:45 to 3:45 |
Step 4: Everybody Needs a Posse. Put together your network feeds. |
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| 3:45 to 4:00 |
Aloha |