CDM Testimonials
CDM Testimonials
“I have really appreciated the time and effort you have made in providing us with a solid approach to conflict resolution. It was a pleasure working with you.”
Bill O’Neil, CDM Carlsbad, CA
“Thanks for an interesting class experience. Interesting for a number of reasons including exposure to conflicts experienced by other CDMers as well as learning of a more formalized and structured approach for dealing with conflict. It is also interesting to think of the many worldwide conflicts that have occurred and are on-going and to realize that there are highly trained professionals working on resolving some of those conflicts.”
Ron Miner, CDM Cambridge
“Josh, thank you for your time and effort. I enjoyed the course and will be using what I learned for better conflict resolution.”
Anthony Gagliostro, CDM Edison, NJ
“Thanks for a valuable and enjoyable course.”
Shayne Wood, CDM Jacksonville
“The class has been very informative and useful. I’ve used this resolution plan and we are proceeding to resolve this with our sub from a collaborative approach – So far, it seems to be progressing well and it does not appear as if we are going to have to fire them, so that is good. Once again, thanks for your input and the class has been very rewarding.”
Nancy Hana-Somers, CDM Carbondale
“Josh and Aixa: I just wanted to thank both of you for delivering excellent content via telephone conference call technology and MS Live Meeting software. It is obvious you both have invested a significant amount of effort to insure excellent execution of each lesson. The process is clear and I believe it is directly applicable to my role as Project Manager for CDM.”
Linda Brown, CDM Colorado
“This is the first time I’ve taken a course online like this. I liked your whole approach of using a mix of presentations, audience participation, required readings and preparing a plan for a real conflict situation—all online! “
N. Prasad, CDM Chicago
“The course was a great experience. In addition to learning about conflict resolution skills, what I found most useful was learning about my own conflict style and how to modify it for different situations.”
Thomas M. Casey, Senior Project Manager, CDM Cambridge
“As a project manager at CDM for 20 years, CDM has us take many courses, some of which are very useful and some of which have no use. “Reframing Conflict” was an excellent class; I’ve been involved in hundreds of conflicts over the years, but this is the first time I’ve actually sat down and thought about how I was handling myself, and whether or not I was looking out for the best interests of CDM (as opposed to myself). Keep up the good work-it was 9 hours well spent.”
W. Barner, CDM Pittsburgh
“I thank you for your efforts in teaching this class. It really opened my eyes to how common conflict is in our daily lives and how we need to work to resolve. The way the class was structured, to keep us moving and to update our plan every week really helped.”
Mark Peters, West Bank/Gaza CDM
“This was far and away the most beneficial class I have had the privilege of attending in CDM’s strong training program.”
Mike Lovett, CDM Florida
“Thanks for all of your guidance during [the Reframing Conflict class], it was great timing, because this conflict really exists and I actually worked through this conflict based on what you were enlightening our thoughts about.”
Jack Keaney, CDM Providence
“I came to the Reframing Conflict course with some hesitation and questions concerning it’s value. I can honestly say that I have enjoyed each session and will now look at conflict situations in a different frame of mind. Thank you for your time and the excellent presentations.”
Sandy Tripp, CDM Charlotte
“I took the pilot of version of the CDM- Conflict Management module awhile back. I found the information very useful. Not only do I use it in my own dealings, but I often refer to it when helping junior staff work through their own conflict situations. As a result, I’m getting a reputation as the person to see if you need to get a difficult message across.”
Julie Gallagher
“I thought this class was excellent. The information presented in the course documents and texts were informative and engaging.”
